Starfish is a retention software solution in use across KCTCS. Bluegrass uses Starfish to keep academic advising assignments, allow students to schedule appointments with advisors and instructors, and to raise concerns about student academic progress. Beginning Fall 2014, Starfish has replaced AdvisorTrac and EARS.
Access Starfish through either Blackboard or PeopleSoft:
At any time, instructors and advisors may raise flags to identify students who are encountering problems that are endangering their academic success and refer students to college support professionals. *Important* The message contained in a flag or referral is delivered to the student and copied to the student’s academic advisor and college support staff. When raising a flag or making a referral, be sure to
Three times during the semester, instructors will receive Progress Surveys that invite instructors to raise flags on students encountering academic difficulty.
These Progress Surveys that are distributed via KCTCS email:
During academic advising sessions, advisors should check Starfish to see if students have any active flags; active flags provides the advisor and student an opportunity to troubleshoot strategies for addressing the problem. Advisors may also choose to have their advisee flags routed to their KCTCS email.
Starfish allows students to schedule appointments with their academic advisors and their instructors. Appointments may be scheduled for multiple locations and may be restricted to specific student roles, e.g. advising appointments may be kept separate from instructional appointments.
Starfish can also be used to track student attendance.
Starfish is also a repository of much student data including flags and referrals as well as student grades. All this data is protected by FERPA and should not be shared; furthermore, students grades are pulled from limited fields in the Blackboard Gradebook and may not accurately reflect student performance.