Policies and Procedures

Information Technology Services - Computing Policies and Procedures

KCTCS Email and PeopleSoft Accounts

  • Steps to activate account
  • How to reset e-mail password

Administrative Rights to Faculty / Staff Workstations

  • Process to obtain administrative rights


  • Responsibilities of users on file acceptance


  • Back up responsibilities

Electronic Communications Resources and Responsible Use

  • Email System and Distribution Lists
  • Information Technology Enterprise System (ITES)
  • Safety Notification Alert Process (SNAP)
  • KCTCS Non-Emergency Communication Tool (KNECT)

Computer Classroom/ Open Lab Software Request Policy

  • Request Policy, including deadlines to apply for classroom and lab software

Computing Technology Training

  • Training offered to all Faculty and Staff by appointment, walk-in or through training courses

Departmental Web Content

  • Responsibilities of Content Manager

Digital Locker / Personal Web Space

  • Access to disk space on central district-wide server

Hacking / Network Scanning

  • Policy on hacking and network scanning

Information Technology Enterprise System

  • Portal for employees to web-based departmental and college wide applications

IT Related Purchases for At Home Use

  • Microsoft software benefits for KCTCS students and employees.

Mobile Device Best Practices

Off Campus Computing Equipment Requirements

  • Requirements for computer equipment requests

Online Personnel Directory

Open Computer Lab Policies

  • Rules for faculty and students while in the lab

Technology Purchasing Guidelines

  • Guidelines for purchases
  • Items considered computer technology related purchases
  • Cell Phone Requests

Technology Support and Usage

  • Computing Technology Service Requests
  • Employee New Hires/Separations/Transfers

Web Accessibility

  • Accessibility guidelines