Faculty/Staff mailboxes are granted 500MB mailboxes by default. Warnings that you are reaching your limits will begin appearing at 350MB. At 400MB, you will no longer be able to send new emails. At 500MB, you will no longer be able to send or receive new emails.
If your email has been migrated to Office365, you are granted 25GB mailboxes. Warnings that you are reaching your limit will begin appearing at 24.5GB. At 24.75GB, you will no longer be able to send new emails. At 25GB, you will no longer be able to send or receive new emails.
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Inbox (including any subfolders), Calendar, Sent Items, & Deleted Items all contribute to the total size of your mailbox. If you are nearing the size limit, or have already reached the size limit, you will need to reduce the size of your mailbox. The following actions can help reduce your mailbox size:
The instructions below provide general guidance for both iPhone and Android. Keep in mind that the instructions are not version specific, so depending on which version of mobile device you use, some options may vary.
NOTE: All KCTCS owned devices should be password, or PIN protected. In addition, any personal device that is configured to receive mail from KCTCS.edu may be required to set an unlock PIN. It is the responsibility of all Faculty, Staff, and Students to responsibly maintain confidential information in a secure manner regardless of method of access.
General iPhone Configuration
For more information see the graphical walkthrough - Set Up Exchange on IOS.
General Android Configuration
For more information see the graphical walkthrough - Set Up Exchange on Android.
If you are on campus and connected to the network, your password can be reset by pressing CTRL+ALT+DELETE, then choosing "Change Password".
While off campus, your password can be changed through the Password Reset Portal.
Password Reset Portal
Note: This option requires that you create an account prior to needing a password change. An account can be created by visiting the website https://pwreset.kctcs.edu and logging in with your current username and password.