Upcoming Network Outage / Service Delay

alert icon (1) Upcoming Network Outage: On Saturday, August 5th from 7:30AM to roughly 5:00PM, many of our servers and services will be unavailable due to extensive electrical work in the main server room at Newtown Campus. Network and phone service may also be disrupted during this time. (2) Service Delay: We are currently experiencing longer load times for our online application. We apologize for this delay and appreciate your patience.
More details about the upcoming network outage

Technical Support

Distance Learning Help Contacts

  • A place to call for help with KCTCS webmail: (855) 246-2477
  • The User Account Center
  • The KCTCS 24/7 Blackboard Technical Help Desk is available 24 hours a day, seven days a week.
  • Telephone: (855) 246-2477
  • Blackboard Support Center

For more Information Contact:

Online Students Complete Six Tasks Before You Begin

Complete the following tasks before you start class, and perform these tasks regularly.

  • Disable the popup blocker
  • Enable JavaScript and Java
  • Enable cookies
  • Clear recent/browsing history
  • Clear cache
  • Delete cookies

Support and instructions for Mozilla Firefox may be found at: Mozilla Firefox

Support and instructions for Internet Explorer may be found at: Internet Explorer