Technical Support | BCTC

Technical Support

In order to ensure exceptional service to all employees and students, Information Technology Services offers complete technical services at all campuses, including desktop support, open lab services, printing support and more. We also offer an online helpdesk to submit a request for assistance at your convenience. 

Assistance By Phone

IT Services has consolidated the Help Desk numbers at all campuses into one centralized phone number. For assistance at any campus, please call:

(859) 246-4600 or x64600

If you are outside of the Lexington area, call us toll-free at:

(866) 774-4872 (dial x64600)

Fall 2021 OPEN LAB HOURS

  • Monday - Friday: 8:00 a.m. to 4:30 p.m
  • Saturday: Closed
  • Sunday: Closed
  • Monday - Thursday: 8:00 a.m. to 6:00 p.m
  • Friday: 8:00 a.m. to 4:30 p.m
  • Saturday: Closed
  • Sunday: Closed
  • Monday - Thursday: 8:00 a.m. to 7:00 p.m
  • Friday: 8:00 a.m. to 4:30 p.m
  • Saturday: Closed
  • Sunday: Closed
  • Monday - Thursday: 8:00 a.m. to 4:30 p.m.
  • Friday: 8:00 a.m. to 4:00 p.m.
  • Saturday: Closed
  • Sunday: Closed
  • Monday - Thursday: 8:00 a.m. to 4:30 p.m
  • Friday: 8:00 a.m. to 4:00 p.m
  • Saturday: Closed
  • Sunday: Closed
  • Monday - Thursday: 8:00 a.m. - 4:30 p.m.
  • Friday: 8:00 a.m. - 4:00 p.m.
  • Saturday: Closed
  • Sunday: Closed
  • Monday - Thursday: 8:00 a.m. to 4:30 p.m.
  • Friday: 8:00 a.m. - 4:00 p.m.
  • Saturday: Closed
  • Sunday: Closed

Open Labs will be closed on the following academic holidays

  • September 6th – Labor Day
  • November 25th-26th – Thanksgiving Holiday

Open Labs will have alternate hours on the following days

  • October 11th-12th - Fall Break
    • All locations: 8:00 a.m. to 4:30 p.m
  • November 24th – Thanksgiving Holiday
    • All locations: 8:00 a.m. to 4:30 p.m