
Technical Support
Ways we can assist you
We want to ensure exceptional service to everyone! Information Technology Services offers complete technical help at all campuses. This includes desktop support, open lab services, printing support, and more. We also provide an online helpdesk to submit a request at your convenience.
Assistance By Phone
IT Services has consolidated the Help Desk numbers at all campuses into one centralized
phone number. For assistance at any campus, please call:
(859) 246-4600 or x64600
If you are outside of the Lexington area, call us toll-free at:
(866) 774-4872 (dial x64600)
Distance Learning Assistance
- BCTC Student Technical Support: (859) 246-4600
- The User Account Center (new window)
- The GO KCTCS! 24/7 Blackboard Technical Help Desk is available 24 hours a day, seven
days a week. (855) 246-2477
- BCTC - GO KCTCS! Student Service Center (new window)
For more information contact:
- BCTC IT Support Center at (859) 246-4600
- Or, email BL-ITSupport@kctcs.edu
Online Students - Before You Begin
Complete the following tasks to ensure you are able to access content.
Summer 2023 Open Lab Hours
- Monday-Friday: 8:00 a.m.-4:30 p.m.
- Saturday-Sunday: Closed
- Monday-Friday: 8:00 a.m.-4:30 p.m
- Saturday-Sunday: Closed
- Monday-Friday: 8:00 a.m.-4:30 p.m
- Saturday-Sunday: Closed
- Monday-Thursday: 8:00 a.m.-4:00 p.m.
- Saturday-Sunday: Closed
- Monday - Thursday: 8:00 a.m. to 4:30 p.m
- Friday: 8:00 a.m. to 4:00 p.m
- Saturday: Closed
- Sunday: Closed
- Monday-Thursday: 8:00 a.m.-4:00 p.m.
- Friday-Sunday: Closed
- Monday-Friday: 8:00 a.m.-4:00 p.m.
- Saturday-Sunday: Closed
Open Labs are closed on the following academic holidays:
- May 29 - Memorial Day
- June 19 - Juneteenth
- July 3 - Campus is Closed (Remote Work)
- July 4 - Independence Day