Technical Support | BCTC

Technical Support

In order to ensure exceptional service to all employees and students, Information Technology Services offers complete technical services at all campuses, including desktop support, open lab services, printing support and more. We also offer an online helpdesk to submit a request for assistance at your convenience. 

Assistance By Phone

IT Services has consolidated the Help Desk numbers at all campuses into one centralized phone number. For assistance at any campus, please call:

(859) 246-4600 or x64600

If you are outside of the Lexington area, call us toll-free at:

(866) 774-4872 (dial x64600)

Summer 2021 OPEN LAB HOURS

  • Monday - Friday: 8:00 a.m. to 4:30 p.m
  • Saturday: Closed
  • Saturday: Closed
  • Monday - Friday: 8:00 a.m. to 4:30 p.m
  • Saturday: Closed
  • Saturday: Closed
  • Monday - Friday: 8:00 a.m. to 4:30 p.m
  • Saturday: Closed
  • Saturday: Closed
  • Monday - Thursday: 8:00 a.m. to 4:30 p.m.
  • Friday: 8:00 a.m. to 4:00 p.m.
  • Saturday: Closed
  • Sunday: Closed
  • Monday - Thursday: 8:00 a.m. - 4:30 p.m.
  • Friday: 8:00 a.m. - 4:00 p.m.
  • Saturday: Closed
  • Sunday: Closed
  • Monday - Thursday: 8:00 a.m. to 4:30 p.m.
  • Friday: 8:00 a.m. - 4:00 p.m.
  • Saturday: Closed
  • Sunday: Closed

Open Labs will be closed on the following academic holidays

  • May 31st – Memorial Day
  • July 5th – Independence Day