Technical Support
Get help with technology
Information Technology Services provides technical support for students, faculty, and staff across all BCTC campuses. Our team can help with desktop support, open computer labs, printing, online learning tools, and other technology needs.
Contact the IT Support Center
For technical assistance, call the IT Support Center or submit a support ticket. We’ll
connect you with the right resources as quickly as possible.
(859) 246-4600
Online learning support
- BCTC Student Technical Support: (859) 246-4600
- The User Account Center (new window)
- For Blackboard assistance, contact the GO KCTCS! 24/7 Blackboard Technical Help Desk anytime at (855) 246-2477.
- BCTC - GO KCTCS! Student Service Center (new window)
Additional contact options
- BCTC IT Support Center at (859) 246-4600
- Email BL-ITSupport@kctcs.edu
Fall 2026 Open Lab Hours
- Monday–Thursday: 8:00 a.m. - 6:00 p.m.
- Friday: 8:00 a.m. - 4:30 p.m.
- Saturday: Closed
- Sunday: Closed
- Monday–Thursday: 8:00 a.m. - 7:00 p.m.
- Friday: 8:00 a.m. - 4:30 p.m.
- Saturday: Closed
- Sunday: Closed
- Monday-Friday: 8:00 a.m. - 4:00 p.m.
- Saturday: Closed
- Sunday: Closed
- Monday-Friday: 8:00 a.m. - 4:00 p.m.
- Saturday: Closed
- Sunday: Closed
- Monday-Friday: 8:00 a.m. - 4:00 p.m.
- Saturday: Closed
- Sunday: Closed
Holiday closures: Open labs will be closed on the following academic holidays:
- September 7th – Labor Day
- November 26th - 28th – Thanksgiving Break
- December 19th – January 1st, 2027
Adjusted hours: Open labs will operate from 8:00 a.m. to 4:30 p.m. on the following days:
- October 12-13
- November 25th
- December 14th-18th
