Technical Support | BCTC

COVID-19 Updates

Technical Support

In order to ensure exceptional service to all employees and students, Information Technology Services offers complete technical services at all campuses, including desktop support, open lab services, printing support and more. We also offer an online helpdesk to submit a request for assistance at your convenience. 

Assistance By Phone

IT Services has consolidated the Help Desk numbers at all campuses into one centralized phone number. For assistance at any campus, please call:

(859) 246-4600 or x64600

If you are outside of the Lexington area, call us toll-free at:

(866) 774-4872 (dial x64600)

Spring 2020 Open Lab Hours

  • Monday - Thursday: 7:45 a.m. to 5:00 p.m.
  • Friday: 8:00 a.m. to 4:30 p.m.
  • Saturday: Closed
  • Sunday: Closed
  • Monday - Thursday: 7:45 a.m. to 7:00 p.m.
  • Friday: 8:00 a.m. to 4:30 p.m.
  • Saturday: Closed
  • Sunday: Closed
  • Monday - Thursday: 7:45 a.m. to 7:00 p.m.
  • Friday: 8:00 a.m. to 4:30 p.m.
  • Saturday: Closed
  • Sunday: Closed
  • Monday - Thursday: 8:00 a.m. to 4:30 p.m.
  • Friday: 8:00 a.m. to 4:30 p.m.
  • Saturday: Closed
  • Sunday: Closed
  • Monday - Thursday: 8:00 a.m. - 4:30 p.m.
  • Friday: 8:00 a.m. - 4:00 p.m.
  • Saturday: Closed
  • Sunday: Closed
  • Monday - Thursday: 8:00 a.m. to 4:30 p.m.
  • Friday: 8:00 a.m. - 4:30 p.m.
  • Saturday: Closed
  • Sunday: Closed

Open Labs will be closed on the following academic holidays

  • January 20th – Martin Luther King, Jr. Day
  • February 17th – President’s Day
  • April 10th – Good Friday 1/2 Day