Medical administrative assistants, also known as medical secretaries, perform administrative functions for a hospital or clinic through their knowledge of medical terminology and applications. They can work in a variety of roles and locations with job titles ranging from unit secretary or medical office assistant to patient coordinator or admissions coordinator.  

This is a unique role in that it combines both direct and indirect patient care duties. It requires a strong balance of administrative skills and interpersonal abilities

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Medical coders play a crucial role in the revenue cycle process, as they help ensure health systems, hospitals and physicians are properly reimbursed for the services they provide.  

Medical Coders have the responsibility to review clinical documentation and use the information to support medical necessity to assign accurate codes for diagnoses, procedures, medical services and equipment to be entered onto a claim.  

Certification of knowledge in mandated coding classifications such as the Current Procedural Terminology (CPT), ICD-10, and the Healthcare Common Procedure Coding System Level II (HCPCS) is required for most positions. 

This unique role is non-clinical and requires coding skills, third party payer knowledge (insurance, Medicare), claims forms, and organizational skills.  

Student in this track will want to pursue certification with professional organizations such as the AAPC's CPC (Certified Professional Coder)

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Electronic Medical Records Specialists organize and manage patient health data in digital and hard-copy formats, ensuring the quality, accuracy, accessibility and security of this critical documentation. Electronic medical records specialists must be able to confidently and confidentially discuss patient information with doctors, insurance personnel, healthcare administrators and other professionals, keeping a sharp eye on details and potential discrepancies in the records.  

This unique role is non-clinical and requires knowledge in technology for EMR software.  

Students in this track may want to seek certification through NHA's Certified Electronic Health Records Specialist.   It is not required for most non-hospital positions.

View Medical Office Management AAS Requirements

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View Medical Transcriptionaist AAS Requirements