Blackboard Help
Visit the Distance Learning FAQ page for answers to some general questions.
Blackboard Resources
Blackboard offers helpful guides and troubleshooting advice for students. If you need more help completing a task in Blackboard or have questions about Blackboard you can visit the Blackboard Learn Help for Students troubleshooting guide. There you search by topic or key words to find information on how to use Blackboard.
Blackboard Technical Support
- Clear your browser history and cache.
- Test other browsers and websites to determine if the problem is with Blackboard or if it is related to your device or internet connection.
If the problem continues, contact IT Technical Support.
Hands-on Assistance
Our Library and Tutoring services can help you navigate Blackboard. You can drop into any of our campus libraries and ask for help or visit a tutoring center for course help.
Our Online Student Support team can also provide Blackboard and basic computer assistance. Email us at BL-OnlineLearning@kctcs.edu.
Reset Your Password
Sometimes passwords cause issues with logging-on to MyPath or Blackboard. Go here to reset your user password.
