How to Pay My Bill | BCTC

How to Pay My Bill

Payment Information

Important Dates and Locations

BCTC Bursar Office Important Dates - Fall 2022
Session Payment Deadline Deadline for 100% Refund of Fees Deadline for 50% Refund of Fees
16-Week Session August 12, 2022 August 19, 2022 September 12, 2022
1st 8-Week Session August 12, 2022 August 17, 2022 August 29, 2022
12-Week Session

*September 9, 2022

**September 16, 2022

September 16, 2022 October 3, 2022
2nd 8-Week Session

*October 11, 2022

**October 14, 2022

October 14, 2022 October 26, 2022

12-Week Session - *if enrolled prior to September 9/**if enrolled September 9 or after

2nd 8-Week Session - *if enrolled prior to October 11/**if enrolled October 11 or after

*Refer to the Academic Calendar for additional information and other important dates.

Students unenrolled for nonpayment are subject to a $75.00 Reinstatement Charge. 

Past Due Accounts are subject to a $75.00 Late Payment Charge. 

Withdrawal from course(s) after scholarships, grants, and/or tuition assistance have been applied may result in an adjustment to the award.

 


For in-person assistance, please visit our Bursar Office:

 
Bursar Office Location Office Hours
Newtown Campus
The Den, Room 132

Monday, Wednesday, Thursday, and Friday: 8:00am-5:00pm
Tuesday: 8:00am-6:00pm


Important Billing Information

Notice: Bills are no longer mailed. Billing information is communicated via email and PeopleSoft Self Service at: https://students.kctcs.edu. Though BCTC has payment deadlines (see BCTC Academic Calendar), tuition and fees are considered due at the time of enrollment.

You can pay with your KCTCS Debit Card, Visa, MasterCard, Discover, American Express, or by check (e-check) at our secure Self Service web address. For best results, please use Edge or Firefox browser.

How to make an online payment
  1. From the Student Homepage, Click on the Account Balance tile

    screenshot of the student homepage
  2. From the menu on the left, click Make a Payment

    screenshot of the Make a Payment button
  3. Select the Payment Method from the drop down list, then click the Confirm button. In this example, a credit card payment will be selected. Note: Follow the Steps on the screen. Each Step must be completed before proceeding to the next.

    screenshot of step 1, select payment method
  4. From the list of displayed charges, indicate the payment amount for each outstanding charge, or click the Confirm button to pay all charges and proceed to the next step.

    screenshot of step 2, Specify Payment Amount
  5. Confirm the total payment amount displayed and click the
    Confirm button

    screenshot of step 3, Confirm Payment Amount
  6. The Third Party page will display. Follow the steps to enter the credit card account number, name on card, expiration date and security code, clicking Continue to navigate.

    screenshot of step 4, Third Party Page
  7. The Payment Summary will display. If the information is accurate, click Submit.

    screenshot of step 5, Submit Payment
  8. The Payment Result screen will display with Confirmation Details. After viewing, click the Exit button in the upper left hand corner.

    screenshot of step 6, Payment Result
  9. The Account Balance screen will display, indicating balance has been paid.

    screenshot of the Account Balance page
  10. Click the Home icon to return to the Student Homepage.

 

1. Disable Pop-Up Blockers.

2. From the Student Homepage, Click on the Account Balance tile.

3. From the menu on the left, Click on Make a Payment

4. From the drop-down menu, select "Set up Official Payment Plan"

5. Click Confirm (Ensure Pop-up Blockers are disabled)

6. From this point, you will Create an Account with NBS. The payment plan is not complete until the student reads and accepts the terms & conditions, clicks the Authorize button, and receives a confirmation. 

If you’re having trouble with your online payment, try these tips:

  1. Clear your cache, close your browser, and reopen. 
    1. See below for 'Clearing Cache Instructions'.
  2. Make sure to directly access your Student Account.
  3. Disable popup blockers and cookies. Learn how through The Learning Center:
    1. Login to The Learning Center.
    2. In the “Training Topics” dropdown menu, select “PeopleSoft Campus Solutions”.
    3. Then search for “Popup Blocker Instructions” in the search bar.
    4. Click on the Popup Blocker Instructions document.
  4. For technical support, please contact our helpdesk at 859-246-4600
  5. If you continue to have trouble making online payment, please email the Bursar Office and one of our Student Financials Representatives will promptly assist.

Clearing Cache Instructions

Odd errors can sometimes occur when using PeopleSoft. These errors may be due to an internet browser cache issue. Use the following instructions to clear the cache.

Mobile Browsers

Android

The steps to clear your cache, cookies, and history may differ depending on the model of your Android device and your preferred browser. However, you should be able to clear your cache and data from your application management settings menu:

  1. Go to Settings and choose Apps and then tap Application Manager.
  2. Select All apps.
  3. In the list of installed apps, find and tap your web browser. Tap Storage or Clear Data and then Clear Cache.
  4. Exit/quit all browser windows and re-open the browser.
Chrome for Android
  1. Touch Chrome menu > Settings.
  2. Touch (Advanced) Privacy.
  3. Touch Clear browsing data.
  4. Exit/quit all browser windows and re-open the browser.
Safari (Apple iOS)
  1. Open your Settings app.
  2. Tap Safari.
  3. Tap Advanced.
  4. Tap Website Data and Remove all Website Data.
  5. Confirm Action.
  6. Exit/quit all browser windows and re-open the browser.
Chrome for iOS
  1. Touch Chrome menu > Settings.
  2. Touch Privacy.
  3. Choose the data type you want to clear (cookies and site data are recommended).
  4. Touch Clear Browsing Data.
  5. Confirm action.
  6. Exit/quit all browser windows and re-open the browser.

DESKTOP BROWSERS

Chrome
  1. In the browser bar, enter: chrome://settings/clearBrowserData. An alternate way to access the cache is to click the Customize and Control button near the top right of the Chrome window and select Settings and then scroll down and click on Clear Browsing Data.
  2. Select the following:
    1. Browsing history
    2. Download history
    3. Cookies and other site and plug-in data
    4. Cached images and files
  3. From the Clear the following items from: drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select the beginning of time.
  4. Click Clear browsing data.
  5. Exit/quit all browser windows and re-open the browser.
Firefox
  1. From the History menu, select Clear Recent History. If the menu bar is hidden, press Alt to make it visible.
  2. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
  3. Next to "Details", click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.
  4. Click Clear Now.
  5. Exit/quit all browser windows and re-open the browser.
Microsoft Edge
  1. In the top right, click the Hub icon (looks like three horizontal lines).
  2. Click the History icon, and then select Clear all history.
  3. Select Browsing history, then Cookies and saved website data, and then Cached data and files. Click Clear.
  4. After the "All Clear!" message appears, exit/quit all browser windows and re-open the browser.
Internet Explorer 9 and higher

Note: As of January 12, 2016, Microsoft has ended support for Internet Explorer versions prior to version 11. We strongly recommend that you upgrade to the most up to date Internet Explorer version.

  1. Select Tools (via the Gear Icon) > Safety > Delete browsing history
  2. If the menu bar is hidden, press Alt to make it visible.
  3. Deselect Preserve Favorites website data, and select:
    • Temporary Internet files or Temporary Internet files and website files
    • Cookies or Cookies and website data
    • History
  4. Click Delete. You will see a confirmation at the bottom of the window when the process is complete.
  5. Exit/quit all browser windows and re-open the browser.
Opera
  1. From the Opera menu, select Settings, and then Delete Private Data.
  2. In the dialog box that opens, select the items you want to clear, and then click Delete.
  3. Exit/quit all browser windows and re-open the browser.
Safari
Safari 8 
  1. From the Safari menu, select Clear History and Website Data.
  2. Select the desired time range, and then click Clear History.
  3. Go to Safari > Quit Safari or press Command-Q to exit the browser completely.
Safari 7 and below
  1. From the Safari menu, select Reset Safari....
  2. Select the items you want to reset, and then click Reset. As of Safari 5.1, Remove all website data includes both cookies and cache.
  3. Go to Safari > Quit Safari or press Command-Q to exit the browser completely.

Please make checks payable to BCTC, include your student ID on check, cashier check, or money order, and mail to:

BCTC Bursar Office
500 Newtown Pike
Lexington, KY 40508

Cash, check, cashier check, money orders, debit card, Visa, Mastercard, Discover, and American Express are accepted at our Bursar Office located in The DEN on our Newtown Campus:

BCTC Bursar Office
500 Newtown Pike
Lexington, KY 40508

From the Student Homepage:

1. Click on the Account Balance tile.

2. From the menu on the left, click on Select Refund Preference

3. Click to setup your Bank Mobile Profile

KCTCS has partnered with BankMobile Disbursements to process student refund payments. Students are required to choose from one of the following three options for receiving refunds due to them:

1. ACH transfer to a bank account of their choice,

2. Paper check mailed to the student address on file,

3. Refund to a BankMobile Vibe account.

Refunds are processed every Thursday. Check your refund preference by logging into your Bank Mobile account at www.VibeAccount.com.

For questions, call BankMobile at 1-866-629-4368.

Bursar's Office FAQs

Tuition is always due before the course begins, sometimes the due date is based on enrollment date. Refer to the academic calendar of your home school for more specific payment deadlines.

The NBS Payment plan is an easy affordable way to pay tuition and is set-up ONLINE through the student self-service (PeopleSoft) account. Please ensure your pop-up blockers are turned off before beginning this process.

Refunds will process through Bank Mobile every Thursday. Check your refund selection preference by logging into your Bank Mobile account at www.vibeaccount.com, or by calling Bank Mobile at 1-866-629-4368.

The Financial Aid Office generally disburses aid once a week (usually over the weekend) to your student account. This process will begin after the Financial Aid Census date for each semester. Check your student account in PeopleSoft to see if your financial aid has posted. Disbursed financial aid that is more than your tuition/fee charges and any allowable bookstore charges is considered a refund.

Tuition appeals are submitted online: https://legacy.bluegrass.kctcs.edu/forms/registration/tuition_appeal_request/

Refunds are based on the drop/withdrawal date and corresponding academic calendar, please check the teaching college’s academic calendar before dropping/withdrawing from a course.

Third Party Payers include: employer, vocational rehabilitation, UPS, Amazon, Kentucky Affordable Prepaid Tuition (KAPT), 529 Plans, or any other 3rd party, documentation/voucher must be submitted to the Bursar’s Office every semester by the payment deadline. Any out-of-pocket expense above 3rd party coverage must be paid by the payment deadline.

After logging into Self-Service, you can access and print your 1098-T. 

From the Student Homepage:
1. Click on the Account Balance tile.

2. Your Financial Account Balance information displays. On the left hand Menu, click the Account Services drop down box. 

3. Click View 1098-T

4. The 1098-T Report Selection box displays. Click the Tax Year you wish to view. A PDF of the 1098-T will display. View the 1098-T. Print a copy by selecting the Printer icon in the upper right hand corner. 

Note: If the 1098-T does not display, ensure that a pop-up blocker is not preventing the PDF from displaying. 

5. When finished viewing, close the PDF tab that opened in your web browser. 

6. Click the Home icon to return to the Student Homepage


For students that need computer access to complete Self-Service items, please visit one of our open lab locations: 

 
BCTC Open Lab Locations* Open Lab Hours
Newtown Campus - Classroom Building, Room 223 Monday-Thursday: 8:00am-7:00pm
Friday: 8:00am-4:30pm
Leestown Campus - Building A, Room 112 Monday-Thursday: 8:00am-6:00pm
Friday: 8:00am-4:30pm
Cooper Campus - Moloney Building, Room 112 Monday-Friday: 8:00am-4:30pm

*Please note that there will not be a Bursar's Office employee at the open labs to assist you. If you need a person to assist you, please visit one of the Bursar Office locations. 

Additional open lab locations and hours can be found on the Open Labs page

 
Important Links Important Contact Numbers

Tuition and Costs

Payment Deadlines

Payment Plans

Payment Methods

Student Self-Service

IT Help Desk: (859) 246-4600

Third Party Payers: (859) 246-6277

Military & Veteran Benefit Coordinator: (859) 246-6820

Bookstore (Leestown): (859) 246-6633

Bookstore is open at The Den.