How to Raise Your Hand for Help | BCTC

Academic Resources

How to Raise Your Hand for Help

Step 1: Access Starfish

  • You can access Starfish by clicking on the tab in MyPath (https://kctcs.sharepoint.com/sites/mypath) or through Blackboard.
  • Login using the same username and password as you do for PeopleSoft.  Once logged in, you will land on your Starfish homepage:

Screenshot of Starfish

Step 2: Raise Your Hand

Click the three-bar menu button in the top-left corner.  Click Raise Your Hand in the drop-down menu that opens.

My Success Network Banner and Menu

Step 3: Tell Us How We can help

Select options from the Type of Help Needed drop-down menu that best fit your needs.  

If your concern is related to one of your courses, select the appropriate option from the Course drop-down menu.  

Most importantly, make sure to describe the help you need in the Details box.  

Click Submit.  Once you submit your request, the message will be directed to individuals on campus that can reach out and connect you to the right services to help you succeed.

Screenshot of the Raise Your Hand function on starfish

If you have any issues or questions, please e-mail BCTC-CollegeSuccess@kctcs.edu